Learn how Base22’s Digital Transformation blueprint launched a State-wide program to consolidate agencies in a single digital platform.
- Users’ expectations for digital interactions are increasing with constituents expecting a secure, personalized, and seamless digital experience.
- Compliance with ever-growing Federal and State laws and policies is burdensome and costly to State agencies.
- The threat landscape and risk of data breaches pose monetary and reputation risks, making essential the expansion of requirements for identity and privacy controls.
The State of Ohio needed a technology platform and a change management program to consolidate and migrate hundreds of state websites. A platform that would digitally transform the Ohio citizen experience, simplify the technology stack, improve security, reduce cost, increase speed and be ready for new technologies while avoiding the typical political minefield of a large organization.
With this backdrop and set of needs, the State began a Digital Transformation journey and a consolidation effort that would positively impact 200+ agencies and over 10 million citizens.
